Safety Precautions

These instructions are provided to help ensure user safety and prevent any damage or loss of property. To ensure proper use, please read the instructions below.

Warning

[Warning]

A warning indicates a possible risk that may lead to death or severe injury.

| Power Supply

Take measures to prevent the risk of electric shock or fire.

  • Be careful not to damage the power cord. It may cause a fire or electric shock.

  • Do not forcefully pull out or insert the power plug with wet hands or grab the power cord excessively.

  • Do not use a damaged power plug, power cord, or loose outlet.

  • Do not plug multiple electrical devices into one outlet at the same time.

  • Be sure to check the rated power and voltage and use the appropriate power source.

  • Do not insert conductive objects such as sticks or nails into the outlet holes with the power is connected.

  • Do not touch the pins of the plug directly after removing it from the outlet.

  • Any foreign matter on the pins and contact area of the power plug should be cleaned thoroughly with a dry cloth.

| Usage

  • Be careful not to expose the robot to moisture or liquid.

  • Avoid using robots in areas where flammable gas or liquid is leaked, or where there is a lot of industrial oil or metallic dust.

  • Take care to prevent the robot from being exposed to moisture or getting wet.

  • Do not use the product nearby high-voltage appliances.

  • Do not get in the way of the robot's path while it is moving.

  • Be careful not to let children hang on or ride on the robot. It may cause electric shock, tipping, accidents, or injuries.

  • Do not apply a strong impact to the robot when using or moving it.

  • If the robot malfunctions or produces strange noises, smells, or smoke, stop the robot immediately using the E-stop button and contact customer service for assistance.

| Charging/Battery

  • Charge the robot using the charging adapter provided as a component. Failing to do so may result in damage to the robot or its battery.

  • Unplug the charging adapter when not using it an extended period of time.

  • After removing the charging adapter from the robot, be sure to close the charging cover. Leaving it open may allow foreign objects to enter. Otherwise, a failure or a fire can occur.

  • Do not charge the robot in areas where water is present. Otherwise, a failure or a fire can occur.

Caution

[Caution]

Caution indicates a risk that may lead to injuries or property damages.

| Usage

  • Please avoid using the robot in places with excessively high or low temperatures.

  • Remove any wires, liquids, debris, or other foreign objects from the floor before using the robot.

  • Do not cover the robot's sensors with stickers or other foreign objects.

  • The robot is intended only for use indoors. Do not use the robot outdoors or beyond the designated operating range.

  • Remove any obstacles such as chairs, tables, or trash cans from the robot's path and keep pets away from it while it is in operation.

  • Do not push or move the robot by holding its tray while it is moving. This can cause damage to the weight sensor.

  • During peak times, monitor robot behaviors and manually stop it if there is a risk of collision.

  • Do not use the robot in areas with strong indoor lighting or direct reflections of light. Doing so can affect its perception of the environment, leading to unexpected circumstances.

  • Do not install, modify, disassemble, or repair the robot arbitrarily. For installation or repair, please contact customer service.

  • Do not use the robot in places with magnetic fields or electromagnetic interference.

  • If any liquids, such as water or beverages enter the robot, turn off it immediately and contact our customer center.

  • Do not change the preset speed during installation. Doing so can cause a risk of collision.

  • Do not place items on the robot tray that exceed its size or load capacity.

  • Pick up the food only after the robot stops at the designated table.

  • Take care when placing hot dishes or objects on the robot tray to avoid burns.

  • Be careful not to get your foot or small objects caught in the robot's bottom drive unit while it is moving or rotating.

  • Do not turn off the robot's volume completely. If you do not hear the sound of its movement or guidance, it can cause a risk of collision.

  • Do not scratch or press the touch screen with sharp objects.

  • Be careful that conductive materials do not touch the touch screen.

  • If the robot malfunctions or the screen becomes unresponsive, press the E-stop button on the back bottom to stop it.

| Charging/Battery

  • Charge the battery promptly to avoid the robot running out of power.
    Leaving the robot with a low battery for extended periods could shorten its battery life or cause malfunctions.

  • Contact customer service if the battery life is significantly shorter than usual.

  • Do not disassemble the battery pack or modify/change any internal components.

  • Do not short-circuit the robot's charging terminals with wires or metallic objects. Doing so may cause malfunctions.

  • When storing the robot for extended periods, turn off the power and store it in a safe place.

  • When storing the robot for extended periods, make sure to charge it regularly to prevent discharging.

| Cleaning

  • When cleaning the product, avoid using alcohol or cleaning agents containing acidic or strong components.

  • Use a soft, dry cloth, or rag to remove foreign substances from the robot surfaces, including the top of the robot, camera sensor, or LiDAR sensor.

  • Make sure to turn off the power before cleaning or inspecting the robot. 

Servi Plus Manual