Bear Universe

Fleet Management Software

Bear Universe is the software platform that powers the Bear Robotics ecosystem of service robots, delivery robots, and industrial AMR robots. Learn how this platform enables businesses to register robots, edit site maps, monitor robot performance, and manage automation operations from a single cloud-based dashboard without needing a paid service specialist.

Real-time visibility and control

Quickly connect, install, and monitor your robots in real-time without any hidden operational costs.

Quick and easy setup

Easily map your space through your AMR robot’s camera and LiDAR sensor. No additional hardware needed!

For a space of 1,000 sq. ft. with 10 tables and home-base station, the minimum installation time for Servi is 14 minutes. Results are based on internal engineering tests.

Account management

View and manage information about your facility and robots, and update maps whenever your operations change.

Advanced monitoring
and analytics

Access detailed reports on your robots’ performance and usage over time.

Comprehensive live support

Solve 99% of issues remotely with real-time diagnostics and support.

Our dedicated customer support team utilizes the Bear Universe to quickly diagnose issues and remotely evaluate performance metrics, sensor data, and robot navigation. 

Contact our sales team

We’re always excited to show you the best solution for your automation needs.

FAQ

  • While it isn’t necessary for physical functionality, Bear Universe is the default platform that enables the use of our AMR robots. Bear Universe is essential for:

    • Registering and managing robots

    • Editing facility maps

    • Viewing performance analytics

    • Monitoring robots in real time

    • Troubleshooting issues remotely

  • Bear Universe is included in all Bear Robotics contracts at no additional fee and with no hidden costs.

  • Yes, our Bear Success team can send you automated performance reports.