Automate the Grind, Up Your Game
Discover Robotic Solutions for Casino Staff
Casinos have long been a staple in the modern entertainment industry. From the deep neon allure of the Las Vegas Strip to the excitement of Atlantic City and every winning moment in between, the modern gaming experience has evolved at a pace unmet by other entertainment venues.
Where once patrons were limited to the same old lines of slot machines and mediocre dining options, they may now enjoy ever-evolving e-game themes and elevated culinary experiences unlike any other place in the country. In fact, the global casino market is expected to grow by over $32 billion in the next five years.
With so much innovation to offer and so many new patrons being dealt into this ever-evolving landscape, our team at Bear Robotics has made it a point to ensure the service standard of modern casinos is just as exceptional as the experiences these places facilitate. We believe excellent service is at the core of any successful casino. When you factor in the average amount of customers, on-site dining options, floor sizes, not to mention competition from world-class gaming venues with high roller hosts and personalized service staff, there are many reasons to consider every option in addressing a service model that caters to high-end patron experiences.
Meet Servi
Servi is our all-in-one robotic service solution that easily automates repetitive work like running food, bussing tables, and dashing for drinks so that your servers, floor hosts, and restaurant staff can concentrate on creating those one-of-a-kind experiences every casino should strive for.
Whether you’re looking to eliminate those long lines for buffet tables or want to allow your floor hosts to focus more on customer experiences instead of dashing for drink orders, Servi is the best way to close the gaps that can create chaos for staff and patrons alike.
How Servi Enhances Your Gaming Floors and Guest Experiences
To make for easier and more efficient service, our robots are equipped with 3D scanning sensors for nimble and safe navigation, allowing them to map and navigate any gaming floor without causing hiccups in service, spills, or scenes. With Multi-Robot mode, you can easily sync an entire fleet of Servi robots for faster service, even as your gaming floor grows.
Servi features multiple modes for doing everything from running drinks to bussing buffet tables, hosting, even patrol and party modes. And with Auto Return, Servi automatically reports back to its home base as soon as it’s completed its latest job.
Recently, Servi was certified by the NSF (National Sanitation Foundation) for its remarkable safety and sanitation specifications. We’re especially proud of this achievement as this certification ensures our restaurant robots are up to local health codes so that you can operate them in your casino without any worries. In having the first robot of its kind to achieve this certification, we’re proudly pioneering the gaming space with these unique innovations.
Combat Labor Shortages and Staff Turnover
It’s no secret that casinos were hit hard during the recent pandemic with many still struggling to regain staff losses. Since Servi runs for your customers and not by the clock, it’s a 24/7 solution that will be your best defense against employee fatigue, burnout, and turnover. With Servi, you can allow your staff more freedom and flexibility to work the hours that better suit their preferences.
With a wealth of innovations, casinos are some of the most forward-facing entertainment industries, fostering an atmosphere of fun while facilitating an expectation of service unparalleled in other areas. We believe our service innovations for automating the small hassles of running food, bussing tables, and delivering drinks are the next great step in this one-of-a-kind industry – bringing about greater service, satisfaction and ultimately improving patron experiences.
