Servi – Four Years, Four Generations, One Solution

The world of robotics is as expansive as our imaginations. Since the invention of the wheel, mankind has dreamed up new ways to ease the physical burdens of movement with mechanical intervention. As the years progressed so too did our aspirations of automation, our fantasies of the future mapped out in fictitious models ranging from Rosie the Robot to R2D2. In today’s world, the science of systems engineering is finally catching up with the art of AI and the results are changing the world around us.

From Boston Dynamics to delivery drones, from Furbies to full-on humanoids, robotic innovations are making their way into our worlds. And no matter what function each robot serves, the mission remains the same – to make the world a little better.

Robotics in Restaurants 

At Bear Robotics, we entered the automation space with these same intentions. As a host of entrepreneurs from the hospitality space, we uncovered many needs for automation in the industry. After spending long days hustling against the hard work of both front of house and back of house hassles, we came to conclude that there must be a better way forward in the face of so much repetitive work.

Since the first restaurant opened its doors, the chores of bussing tables, running food, fetching drinks, and dodging patrons have plagued the service industry. These tasks not only waste time but also take away from the customer experience. Think about it, how much happier is a server going to be sans all the running around? Without the constant back and forth and fretting over dishes and drink orders, our servers could be set free to focus on what really matters: the customer. This was our “aha moment.”

Getting to Know Servi

Servi is the product of four years and four generations of multi-phase robotic development. This fully autonomous, high-capacity helping hand for running food, serving drinks, and bussing tables is the latest in a line of restaurant robots designed to transform the way we handle modern hospitality.

Let’s get into the details:

Our standard Servi stands just over three feet tall (41”), the perfect height to handle any table. This model includes two trays and one bussing tub, perfect for moving everything from dirty dishes to delicate cocktail orders, and with detachable drink trays and rectangular serving trays, it’s as adaptable as it is dynamic.

The software behind Servi is constantly evolving with 24/7 analytics, optimization management, and an intuitive two-touch interface for easy installation. Servi also utilizes advanced LiDar sensors and multiple cameras to power 100% Self-Driving capabilities customizable to your floor plan. With a 17” base, Servi is nimble enough to navigate the tightest spaces intelligently, safely, and easily.  

With Multi Robot Mode, our Servi products are designed to grow with your business. In fact, you can easily synchronize an entire fleet of your own robotic service staff with capabilities of mapping the most efficient routes to navigate around each other without any interruption of service. 

Multiple operation modes including food running, bussing, hosting, patrol, and even birthday mode make Servi the perfect solution to a range of restaurant duties. And with Auto Return, Servi automatically returns to its post when internal weight sensors detect a delivery has been made – talk about efficiency.

All of these features work together to ensure that Servi is not only the smartest service robot around but that it also puts safety first. In fact, Servi is the only service robot with an NSF International certification. 

So far, Servi has journeyed over 132K miles, made over 10.8 million deliveries, and operates over 9K hours each day –  all while remaining agile enough to tackle tight corners and avoid customer collisions. Of course, the journey has just begun. With so many restaurants opting for automation solutions, we’re becoming more and more intelligent about the way these robots interface with staff and guests. And with flexible financing options and an easy installation process, we’re deploying Servi at a rapid pace.

Ready for a Robot in Your Restaurant? 

If you think this all sounds too good to be true, give us a trial. We’re happy to work with small and growing businesses to assess needs and implement the perfect automation plan to help alleviate stress from your servers so they can spend more time impressing your customers.

Contact us today and learn more about you can be a part of Servi’s success story. We promise to return the favor.